General Terms and Conditions KAPR BV (KAPR PRO)

Article 1: Definitions

1.1 KAPR: KAPR BV, established in Apeldoorn and registered with the Chamber of Commerce under number 93639171, as well as all affiliated companies.

1.2 Customer: The natural person or legal entity that enters into an agreement with KAPR.

1.3 Agreement: Any agreement between KAPR and the Customer, including but not limited to the sale of products through the website or other channels.

1.4 Products: All products offered by KAPR, such as hair care and styling products.

1.5 Website: The KAPR website, accessible via https://kapr.shop/.

Article 2: Applicability

2.1 These general terms and conditions apply to all offers, orders, agreements and deliveries of KAPR, unless expressly agreed otherwise in writing.

2.2 By accepting an offer or placing an order, the Customer accepts these general terms and conditions.

2.3 Deviations from these general terms and conditions are only valid if expressly agreed in writing between KAPR and the Customer.

Article 3: Offers and Agreements

3.1 All offers from KAPR are without obligation and can be revoked, even after acceptance by the Customer, unless stated otherwise.

3.2 An agreement is concluded at the moment that KAPR has sent an order confirmation to the e-mail address provided by the Customer.

3.3 KAPR reserves the right to refuse orders or impose additional conditions, for example in the case of large orders or if there is reasonable doubt about the Customer's creditworthiness.

Article 4: Prices and Payment

4.1 All prices are in euros, exclusive of VAT and other charges, unless stated otherwise.

4.2 KAPR reserves the right to change prices, for example as a result of changes in cost prices or exchange rates.

4.3 Payment must be made within 14 days of the invoice date, unless otherwise agreed.

4.4 If the payment term is exceeded, the Customer is legally in default and KAPR is entitled to charge statutory interest.

Article 5: Delivery and Risk

5.1 Delivery of the products will be free of charge to the agreed delivery address for orders of €120 (excl. VAT) or higher after discounts and/or coupons.

5.2 The risk of loss or damage to the products passes to the Customer at the time of delivery.

5.3 KAPR strives for timely delivery, but is not liable for delays beyond its control.

Article 6: Retention of title

6.1 All delivered products remain the property of KAPR until the Customer has fulfilled all obligations under the agreement, including payment of the purchase price and any interest and costs.

Article 7: Intellectual Property

7.1 All intellectual property rights in the products, website and other materials of KAPR are owned by KAPR or its licensors.

7.2 The Customer is not permitted to use these rights without prior written permission from KAPR.

Article 8: Complaints and Returns

8.1 The Customer must inspect the products upon delivery and report any complaints to KAPR in writing within 14 days of delivery.

8.2 Returns of products are only possible after prior written permission from KAPR and under the conditions set by KAPR.

Article 9: Liability

9.1 KAPR is not liable for damage unless it is the result of intent or gross negligence on the part of KAPR.

9.2 KAPR's liability is limited to the amount paid out in the relevant case under KAPR's liability insurance.

Article 10: Force Majeure

10.1 KAPR shall not be liable for any delay or failure to fulfil its obligations if this is caused by force majeure, such as natural disasters, strikes or transport problems.

Article 11: Applicable Law and Disputes

11.1 All agreements between KAPR and the Customer are governed by Dutch law.

11.2 Disputes will be settled by the competent court in the district where KAPR is established.

Article 12: Amendment of the General Terms and Conditions

12.1 KAPR reserves the right to change these terms and conditions.

12.2 Changes will take effect 30 days after notification on the website or by email to the Customer.

Contact details KAPR BV

KVK: 93639171

Name: KAPR BV

Address: Musketiersveld 7, 7327GP Apeldoorn

VAT number: NL866476623B01

IBAN account: NL34 BUNQ 2115 1837 75

BIC account: BUNQNL2A